I have an account, but I’m not able to register for tickets or subscribe for updates. What do I do?

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• I've bought tickets to Ultra Worldwide events in past years. Can I use my ticketing account information to log in to Ultra Passport?

  No, your Ultra Passport account is separate from any account that you create when purchasing tickets.

• How do I verify my account?

  Following enrolling for Ultra Passport, you will receive a verification email. Click the ACTIVATE ACCOUNT button to verify. If you can’t find the email, visit your Ultra Passport dashboard and click the RESEND EMAIL VERIFICATION button.

• I’ve just purchased tickets for an Ultra Worldwide event. Where are my points?

  Points are earned by attending events, not by purchasing tickets. Learn more about how to earn Ultra Passport points.

• How can I unsubscribe from receiving emails for certain events?

  In order to unsubscribe from receiving emails, click here to manage your updates for each event.

• Does Ultra Passport have an app?

  Your Ultra Passport account is fully compatible with the official Ultra Worldwide mobile app.